Common questions

Proper care can help your jewelry last a lifetime. And to maintain it, there are a few simple steps you can take.
Gentle Cleaning - To maintain the shine of your jewelry, you can gently clean it with a soft, lint-free cloth. If the jewelry is dirty, use lukewarm water with a little mild soap and rinse thoroughly.
Proper storage - Store your jewelry carefully to prevent scratches or damage. Use our insulated boxes to keep it in shape.
Avoiding abrasion - Avoid wearing the jewelry during physical activity and doing handicrafts to prevent unnecessary abrasion of the gold, and of course remove it when entering a pool or sea, as the salt and chlorine may damage the gold.

Delivery time mainly depends on the destination address, but it usually takes between 3 to 7 business days

Certainly! Our custom jewelry design service allows you to create a unique piece that expresses your personality and style. Whether it’s an engagement ring, bracelet, or necklace, our team works with you every step of the way to ensure the final result is exactly what you envisioned. Your dream, combined with our knowledge and experience in the field, will lead us to the perfect piece. So, if you have ideas or special inspiration – we’re here to turn it into reality!

All our jewelry is meticulously handcrafted by our skilled artisans to ensure the highest quality. We believe that every handcrafted creation holds a unique advantage: each piece is made with the utmost attention to detail, ensuring unparalleled uniqueness. Handcrafting allows us to control every step of the process – from design to completion – ensuring that the jewelry is of the highest standard and will last for years to come.

In case you ordered a ring from us and were confused about the size - don't worry, bring the ring to us, and we will make sure to adjust the size for you, the first size correction is of course free.

Of course there is, all of our jewelry will come with a certificate from a recognized and respected gemological laboratory, which is essentially a third party that confirms to you that all the information we have told you about the jewelry and the stones embedded in it is indeed correct.